in italiano

 

Jean-Francois Burguet

 

IT Director

 

GSM: (+39) 3487115623 -Address: Via Campo del Ponte 4/4  20060 Gessate (MI) ITALY - Born 20/10/1967 - burguetjf@hotmail.com

 

 

IT Manager with 16 years of international experience in the IT sector with top companies: IBM, IKEA, Edelman PR, Randstad.  Used to coordinate teams of employees and consultants to maintain a high-level of service by the IT departments.  Focused on developing concrete solutions in good collaboration with all the other actors of the business and its partners.

 

Area of competences                                                                                                                                           

·        Large scale IT project management.  Coordination of multi-profile and multilingual teams

·        Definition and implementation of the IT strategy, including budgeting

·        Optimization of the infrastructure & software applications needed by the business to operate

·        Analysis and redefinition of the business processes

 

Professional experience                                                                                                         

 

Senior IT Consultant                                                                          France 01/2008 > today
Assystem (8000 employees) – www.assystem.fr
Nice Airport (600 employees) - www.nice.aeroport.fr

Asset management auditing:  includes a security watch, an analysis of the purchase process and of the software contracts.  Recommendations are provided to optimize costs and legal usage.

IT Director - Italy                                                                                                 Milan 09/2004 > 12/2007    
Randstad - www.randstad.it                                                                                                                                                                                                                                                                                                                                    

Responsible for the IT department (11 full time employees), for the company’s technology planning and implementation.  IT budget : 3.6 M€/year.

With an average yearly growth of 23% since its opening in 1999, Randstad Italia reached a turnover of 254 M€ in 2007.  From its 180 Italian branches, 700 employees manage monthly 12.000 temporary workers whose payroll is processed centrally from the Milan office.

Key IT projects undertaken

Strategic

objectives

IT budgets

Start dates

Durations

Results

Service Management

-  efficiency

-  problem analysis

45.000 €

09/2004

3 months

-    intranet based ticketing system

-    systematic issue logging

-    ITIL based problem handling

Asset management

-  optimize spending

-  confirm legal use of all installed software

32.000 €

05/2006

6 months

-    self maintained inventory

-    workflow based acquisition process with Easy Vista

Infrastructure

-  performance

-  lower operational risks

-  scalability/redundancy

450.000 €

10/2004

10 months

new national data network, centrally monitored with automatic alerts

Software Development Methods

-  efficiency

-  increase code re-use

-  lower dependency of external consultants

40.000 €

10/2004

6 months

-    clear documentation

-    change management procedures

-    better trained employees

-    MSF/Prince2 project mgt

Optimization of the front-office

(ERP Navision)

-  prevent slowdowns

-  customize functions

160.000 €

01/2005

24 months

good response time during the full monthly business cycle.

Data warehousing

-  performance gains

-  personalized reporting

60.000 €

02/2005

6 months

-    off–line reports production

-    foundation work to introduce a  CRM and BI reporting

Badge readers implementation

-  efficiency

-  competitiveness

30.000 €

05/2005

5 months

automated timesheet entry for 30% of all temporary workers

Project Office Management

-  improve coordination and collaboration

12.000 €

06/2007

2 months

Central intranet based project management with Brightwork (MSF) and Sharepoint

Server room relocation

-  lower risks

-  improve service level

300.00 €

05/2007

8 months

-    new telecom supplier

-    external hosting of all servers

 

IT Director - Europe                                                                                        Brussels 05/1998 > 11/1999
Edelman PR –  www.edelman.com                                                                        Milan 12/1999 > 08/2004

Provided functional guidance to 16 IT Managers based in Edeman’s 14 European offices.  Took personal responsibility in leading and coordinating the following actions :

  • migrated the email application from ccMail to Microsoft Exchange 5.5
  • connected the European offices into a single Windows 2000 Active Directory domain
  • unified the different financial systems (Maconomy) in preparation for the arrival of the euro
  • created  a disaster recovery plan and strengthened the European computer infrastructure
  • installed a central asset and service management platform (Altiris)

 

Established the yearly IT budgets for the offices, took part in the selection of new employees and suppliers,  helped implement a cross-selling database between the offices.

 

Edelman PR is the largest independent public relation agency worldwide.

 

 

Corporate Technology Consultant                                        Amsterdam 05/1996 > 04/1998
IKEA   (Inter IKEA Systems BV) - www.ikea.com

On behalf of the holding owner of the known brand, my responsibilities were to select and steer the technical suppliers involved with the following projects :

  • the first corporate web site (a 11 months 1.1 M$ project)
  • the creation of an Oracle database to support the direct marketing fidelity card for the Dutch stores

·        the experimental production of 3 CD-ROM based catalogues and a touch screen information kiosk

·        the centralization of the call center in England

In 1998, Inter IKEA Systems was managing 151 franchised stores in 28 countries.

 

Computer Programming Teacher (part-time)                               Brussels 09/1993 > 12/1995
International School of Brussels – www.isb.be

 

Database Modelling Research                                                                  Brussels 09/1993 > 12/1995
IBM – www.ibm.be

My contribution included the realization of an object oriented application to navigate IBM’s complex entity-relationship data model of the insurance industry (IAA).

 

Multimedia Specialist                                                                                   Brussels 09/1990 > 08/1992
IBM – www.ibm.be

Provided pre/post sales support to IBM clients on the new Internet and multimedia technologies.

 

Languages                                                                                                                                 

 

French

Mother tongue

English

Fluent

Italian

Fluent

Dutch

Fluent

 

 

 

 

 

 

 

Education                                                                                                                                  

·        Degree in Computer Sciences – Inst. Paul Lambin / Université UCL – 1990 (Belgium)

·        Part-time MBA (ongoing) - Open University, Milton Keynes – (UK)

·        Chemistry and Astrophysics - Freshman year at the Harbor College - 1986 (Los Angeles - USA)

·        High School Diploma – 1985 (Los Angeles - USA)

 

 

Technical competences                                                                                                                                     

·        ERP: Microsoft Navision

  • Assets Management: Altiris, Easy Vista
  • Network and Operating Systems : Windows 2003 AD, Linux RH9
  • Email: Microsoft Exchange (certified), Lotus .ccmail
  • Databases: MySQL, SQL Server 2000, DB/2, Oracle 10g
  • Document Management: Esker Deliveryware & Workflow
  • Internet/Intranet: Apache, Sharepoint, IIS, Frontpage, Quask Formartist
  • Programming: Fortran, Cobol, Rexx, Smalltalk, Pascal, C++, Visualage, VBA
  • Accounting and Finance: Cubic, Maconomy, Sage Timesheet, Crystal Reports, Zucchetti

 

Trainings                                                                                                                                                                    

·        Project Management (MSF / Prince2 / Hermes)

·        ITIL Foundation

·        Business Process Improvement (ACC-I)

·        Business Strategy

·        Leadership & Team Building

·        Business Strategy

·        Microsoft CRM

·        SAP R/3 FI

·        CISSP Security

 

Others                                                                                                                                                                          

·        Active member of AUSED (Italian association of IT specialists)

  • Married and father of one child
  • Reserve Officer in the Belgian army since 1993
  • Official tour guide in Florida for the 1994 World Cup of Football
  • Interests: distance running, windsurfing, soaring (certified), advanced scuba diving (certified)

 

 

References are available on request.